Privacy Policy

Privacy Policy
Effective Date: July 27, 2025
Business Name: Skill Synergy Expedition
Website: www.skillsyx.com
Contact Email: support@skillsyx.com
Business Address: Azad Nagar, Upper Gadi Garh, Jammu, Jammu And Kashmir

At Skill Synergy Expedition, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and share your information. This Privacy Policy outlines your rights under the General Data Protection Regulation (GDPR) and how your data is handled when you use our website to purchase digital products.

1. Information We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Billing and payment information (via third-party processors)

  • IP address and browser information

  • Usage data (pages visited, time on site, etc.)

  • Any additional information you voluntarily provide

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process transactions and deliver digital products

  • To provide customer support and respond to inquiries

  • To improve website performance and user experience

  • To send you relevant updates, promotions, or content (only with your consent)

3. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Contractual necessity: for delivering products and services

  • Legitimate interests: for improving our website and services

  • Consent: for marketing communications

  • Legal obligations: for record keeping and compliance purposes

4. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

  • Payment gateways (e.g., PayPal, Stripe)

  • Email marketing providers (if you opt-in)

  • Web hosting and analytics service providers
    All third parties are GDPR-compliant and only process data as necessary.

5. Data Retention

We retain personal data only as long as needed to:

  • Fulfill purchases and legal requirements

  • Provide customer support

  • Meet tax and accounting obligations

6. Your Data Protection Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Request rectification or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Data portability
    To exercise these rights, contact us at support@skillsyx.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including HTTPS encryption, firewalls, and secure storage protocols.

8. Cookies

We use cookies and similar technologies to:

  • Improve site functionality

  • Analyze usage patterns

  • Store user preferences
    You can control or disable cookies through your browser settings.

9. International Data Transfers

As we are based in India, and use services that may operate globally, your data may be transferred outside the European Economic Area (EEA). We ensure all such transfers meet GDPR requirements through contractual safeguards.

10. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or concerns about this policy or your personal data, contact:
Email: support@skillsyx.com
Address: Azad Nagar, Upper Gadi Garh, Jammu, Jammu And Kashmir