PRIVACY POLICY

Privacy Policy Effective Date: July 27, 2025 Business Name: Skill Synergy Expedition Website: www.skillsyx.com Contact Email: support@skillsyx.com Business Address: Near Gurudwara Rocha Singh Pura, Baghu Nallah, Batote,Ramban, J&K, 182143 At Skill Synergy Expedition, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and share your information. This Privacy Policy outlines your rights under the General Data Protection Regulation (GDPR) and how your data is handled when you use our website to purchase digital products. 1. Information We Collect We may collect and process the following types of personal data: Name Email address Billing and payment information (via third-party processors) IP address and browser information Usage data (pages visited, time on site, etc.) Any additional information you voluntarily provide 2. How We Use Your Information We use the information we collect for the following purposes: To process transactions and deliver digital products To provide customer support and respond to inquiries To improve website performance and user experience To send you relevant updates, promotions, or content (only with your consent) 3. Legal Basis for Processing Under GDPR, we rely on the following legal bases: Contractual necessity: for delivering products and services Legitimate interests: for improving our website and services Consent: for marketing communications Legal obligations: for record keeping and compliance purposes 4. Data Sharing and Third Parties We do not sell your personal information. We may share your data with: Payment gateways (e.g., PayPal, Stripe) Email marketing providers (if you opt-in) Web hosting and analytics service providers All third parties are GDPR-compliant and only process data as necessary. 5. Data Retention We retain personal data only as long as needed to: Fulfill purchases and legal requirements Provide customer support Meet tax and accounting obligations 6. Your Data Protection Rights Under the GDPR, you have the right to: Access your personal data Request rectification or deletion Restrict or object to processing Withdraw consent at any time Data portability To exercise these rights, contact us at support@skillsyx.com. 7. Data Security We implement appropriate technical and organizational measures to protect your personal data, including HTTPS encryption, firewalls, and secure storage protocols. 8. Cookies We use cookies and similar technologies to: Improve site functionality Analyze usage patterns Store user preferences You can control or disable cookies through your browser settings. 9. International Data Transfers As we are based in India, and use services that may operate globally, your data may be transferred outside the European Economic Area (EEA). We ensure all such transfers meet GDPR requirements through contractual safeguards. 10. Changes to This Privacy Policy We reserve the right to update this policy at any time. Any changes will be posted on this page with a revised effective date. 11. Contact Us If you have questions or concerns about this policy or your personal data, contact: Email: support@skillsyx.com Address: Near Gurudwara Rocha Singh Pura, Baghu Nallah, Batote,Ramban, J&K, 182143